FAQs

Answers to Your Questions

Product FAQs

The serum is the treatment step — lightweight, fast-absorbing, rich in peptides. The cream is the seal step — richer, with moisture and barrier support. They're built to work together, in order.

Serum first, then cream — morning and night. Treat, then seal.

Peptides are small building blocks that skincare uses to support the skin's appearance. Copper peptide (GHK-Cu) is our hero active, used to help skin look firmer and smoother.

It's formulated for all skin types. As with any new product, patch test first, avoid the eye area, and stop if irritation occurs.

Skincare works with consistent use — use it daily and give it a few weeks. Individual results vary.

Made in the UK by Nova Echo Ltd. [TODO: Owner to confirm vegan / cruelty-free status before this is claimed.]

Shipping & Returns FAQs

Free UK tracked delivery on orders over £50. Dispatch and delivery times: [TODO: Owner to provide dispatch/delivery times].

[TODO: Owner to set return window]-day returns on unopened items — see the Refund Policy.

support@novaecho.co.uk — we reply within 24 hours (Mon–Fri, GMT).

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